Rain is coming mid-round

The weather turns and the round may not be finished. Here is what the Close Event warning says when a round is cut short, what it means for the results, and how to carry on if the sun comes back.

Quick answer. The page will not stop you from calling the round. Press Close Event. If nobody played the last holes, the page tells you which ones, names any golfer who has no score at all, and asks "Close the event anyway?". Close event makes the results final. Never mind leaves the event running, so you can wait out the storm.

Who can do this: an Admin. This was walked as an Admin. We did not walk it as an Organizer.

Web only. This article covers the web pages. We did not check the phone app.

Before you start

Look at the Rounds box on the event page. It tells you how many cards are in. Decide first whether you are waiting or calling it. Waiting costs nothing. Calling it locks scores, and you can reopen it, as in Close the event and lock the results.

The steps

  1. If you are waiting, do nothing to the event. The event stays Active and the Rounds box stays as it is. We did not walk a pause button, and we did not leave an event overnight.
  2. If you are calling it, press Close Event at the top of the event page.
  3. Read the box that opens. On our Wolf event, holes 1 to 6 had scores and holes 7 to 18 had none. The box said: "Closing this event makes the results FINAL: scores lock, and a card that was never finished is ranked below every card that was." Then: "Nobody played holes 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18 — it looks like the round was cut short rather than anyone withdrawing. If that is right, the results are complete as they stand."
  4. Look for the second paragraph. If a golfer in the field has no score on any hole, the box adds "But 2 golfers have no score at all:" and lists each one as "Name — no score (group 1)". With one golfer it says "But one golfer has no score at all:". It lists up to eight, then "…and N more". On our walk, a four-golfer event with two golfers scored showed both of the others by name. The box ends with "Close the event anyway?".
  5. Choose. Close event closes it. Never mind closes the box and the event keeps running. We pressed Never mind, and the event was still open.
  6. If you close and the sun comes back, press More, then Reopen Event, and then open scoring again. Reopening does not open scoring by itself.

What you should see

Which holes the box names depends on what the golfers have posted. The page names every hole that nobody has a score on and says the round looks cut short. It also names the golfers who have posted nothing, so a missing card does not hide behind the cut-short message. On a match play event with no scores at all, the box said "No scores have been entered for this event at all." and asked the same question.

The page also has a third warning, for when only some cards are unfinished. The code lists each golfer by name with where they stopped. We did not see that one on screen, so we can't tell you its exact words.

If it goes wrong

  • The box names a golfer who did play. That golfer's scores are not in yet. Press Never mind, open Enter Scores, and put the card in before you close. In this cut-short message only golfers with no score on any hole are named. We did not walk a golfer who stopped part way.
  • I closed it and the storm passed. Press More, then Reopen Event, press Reopen event, and open scoring again. See Close the event and lock the results.
  • Golfers still can't score after I reopened. Scoring is still closed. The Rounds box says Scoring Closed and "· tap to open". Press it.
  • A golfer's card is wrong. See Fix a wrong score. You can correct a hole without reopening the whole event.
  • The leaderboard says Final Results and we are still playing. See It says finished but we're still playing.
  • I want to know how a shortened round is ranked. We did not walk a finished leaderboard for a cut-short round. The warning says a card that was never finished is ranked below every card that was.
  • I want to know what golfers are told. We did not walk any message to golfers about the delay.

Director's tip

Decide before the first drop falls who calls it and where you will stand when you do. When you call it, walk to each group, ask them to confirm the holes they have, and only then press Close Event. If the sun comes back, you can reopen.

Still stuck?

Email support@back9ops.com and tell us the event's name, what the box said and what you pressed.

Still stuck?

Email support@back9ops.com and tell us what you were trying to do. It helps to include the event or league name and what kind of phone or computer you are on.

The latest version is always at https://app.back9ops.com/help/fix-a-problem/rain-is-coming-mid-round

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