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For anyone

• Someone is missing from the group A golfer is in the field but on nobody's card, or shows up late and is in no group at all. Here is where to find them on the Pairings page and how to put them in a group.
• It says finished but we're still playing A golfer sees "Awaiting Results" or "Final Results" while the round is still going. Here is what each word really means, and how to reopen an event you closed by mistake or too early.
• Rain is coming mid-round The weather turns and the round may not be finished. Here is what the Close Event warning says when a round is cut short, what it means for the results, and how to carry on if the sun comes back.
• Forgot your password, or the email never came You asked for a password reset or a confirmation email and nothing is in your inbox. What the screens mean, how often Back9Ops will send one, and what to do next.
• I lost signal on the back nine You are scoring with the QR code on your card and the signal drops. What the page does with your scores, what you should see when the signal comes back, and the limits.
• My scores aren’t showing You entered scores with the QR code and they are not where you expect. The screens we saw when scoring is not open yet, when the event is finished, and where to look next.
• The QR code won’t open You scanned the code on your card or cart sign and got an error instead of your scorecard. The messages we saw, what each one means, and what to do.